Privacy Policy

How we protect and handle your personal information

Our Commitment to Privacy

We are committed to protecting your privacy and ensuring the security of your personal information

Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Transparency

We are committed to being transparent about how we collect, use, and protect your personal information.

Secure Storage

Your data is stored in secure, encrypted databases with access limited to authorized personnel only.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

  • • Personal identification information (name, email address, phone number)
  • • Business information (company name, address)
  • • Financial information (payment details, transaction history)
  • • Service usage information (tracking numbers, delivery preferences)

How We Use Your Information

We use the information we collect to:

  • • Provide, maintain, and improve our services
  • • Process transactions and send related information
  • • Send technical notices, updates, and support messages
  • • Respond to your comments and questions
  • • Communicate with you about products, services, and events

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • • With your explicit consent
  • • To comply with legal obligations
  • • To protect our rights and safety
  • • With trusted service providers who assist in operating our services

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to personal information.

Your Rights

Under Canadian privacy laws, you have the right to:

  • • Access your personal information
  • • Correct inaccurate information
  • • Request deletion of your information
  • • Withdraw consent for data processing
  • • File a complaint with privacy authorities

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date below.

Last Updated: September 5, 2025

Questions About Privacy?

If you have any questions about this privacy policy or our data practices, please contact us.

Call Us

+1 416 555 0199
Monday - Friday, 9AM - 6PM PST

Email Us

contact@gatewaystorage.com
We'll respond within 24 hours